FAQ's
Where are you located?
We are located in Thornbury VIC 3071. We also offer delivery across Metro Melbourne - find the delivery calculator and schedule on our website. We can post non-frozen items Australia Wide too!
Will my dog like your food?
I hope so! If you are unsure we provide free samples for those located in our metro Melb delivery area. Just send us an email saying SAMPLE ME PLEASE along with your suburb and we will get back to you with the details required for a delivery.
Do you deliver?
Yes! We certainly do. Delivery is within metropolitan Melbourne. Find more info on delivery here. Delivery costs $8.95 with a minimum order of $40. If your order is over $99 delivery is FREE! :D
When will I get my delivery?
*link to delivery info page*
What is the cut off time to get my order in for delivery?
Whats the difference between delivery and postage?
Can I use AfterPay?
Absolutely! We have AfterPay, Zip Pay, Latitude Pay and all the usual payment methods available when you make a purchase on our website.
Can I get a discount?
You can subscribe to our weekly newsletter and join our Facebook Group - The Saltiest Dogs of Melbourne for loads of regular special offers and discounts for subscribers and members. Subscribers to our newsletter will also receive a 15% discount code on their first purchase- don't forget to enter the code at checkout.
When ordering online is there a click and collect option?
How much should I feed my dog?
*link to blog*
What if I want to add something to an order I've already placed?
How do I safely portion the bulk bags?
Do you make custom meat blends?
Which food is best for a sensitive stomach?
Should the meal toppers be refrigerated?
Can I provide my own containers and get them filled with food?
Do you have reusable containers I can purchase?
FUSSY EATERS
*link to blog*
Do you take back packaging from previous deliveries for reuse?
We sure do! Just get in contact & let us know you have containers for collection and our driver will collect these next time we are in your area. (Only valid for metro Melbourne orders). Please just ensure that the containers are clearly labels for 'The Saltiest Dog'!
We are located in Thornbury VIC 3071. We also offer delivery across Metro Melbourne - find the delivery calculator and schedule on our website. We can post non-frozen items Australia Wide too!
Will my dog like your food?
I hope so! If you are unsure we provide free samples for those located in our metro Melb delivery area. Just send us an email saying SAMPLE ME PLEASE along with your suburb and we will get back to you with the details required for a delivery.
Do you deliver?
Yes! We certainly do. Delivery is within metropolitan Melbourne. Find more info on delivery here. Delivery costs $8.95 with a minimum order of $40. If your order is over $99 delivery is FREE! :D
When will I get my delivery?
*link to delivery info page*
What is the cut off time to get my order in for delivery?
Whats the difference between delivery and postage?
Can I use AfterPay?
Absolutely! We have AfterPay, Zip Pay, Latitude Pay and all the usual payment methods available when you make a purchase on our website.
Can I get a discount?
You can subscribe to our weekly newsletter and join our Facebook Group - The Saltiest Dogs of Melbourne for loads of regular special offers and discounts for subscribers and members. Subscribers to our newsletter will also receive a 15% discount code on their first purchase- don't forget to enter the code at checkout.
When ordering online is there a click and collect option?
How much should I feed my dog?
*link to blog*
What if I want to add something to an order I've already placed?
How do I safely portion the bulk bags?
Do you make custom meat blends?
Which food is best for a sensitive stomach?
Should the meal toppers be refrigerated?
Can I provide my own containers and get them filled with food?
Do you have reusable containers I can purchase?
FUSSY EATERS
*link to blog*
Do you take back packaging from previous deliveries for reuse?
We sure do! Just get in contact & let us know you have containers for collection and our driver will collect these next time we are in your area. (Only valid for metro Melbourne orders). Please just ensure that the containers are clearly labels for 'The Saltiest Dog'!