Shipping & Delivery Information

We deliver frozen food products to Metropolitan Melbourne and now most of regional Victoria! If you do not live in Victoria we can post any non-frozen products to you Australia Wide.
  • We deliver across Melbourne in two-week blocks – click here for the upcoming delivery dates

  • We now deliver right across Victoria! 

  • We are extending our delivery zones all the time, so if we do not currently deliver to your area, please get in touch with us and tell us you would like us to!

  • If you will not be home for the delivery- we can package your order with a cooler liner and ice pack to keep it cool until you get home. Just add a note at checkout: COLD PACKAGE.

Delivery type

Spend amount

Product type

Delivery cost


Local delivery
(Melbourne)

Spend over $120

All products

FREE


Local delivery
(Melbourne)

Spend over $40

All products

$10.95

 

Local delivery
(Melbourne)

Spend under $40
All products
$19.95

 

Geelong & Bellarine

 

no min spend

 

All products

 

$19.95

 

Peninsula 

 

no min spend

 

All products

 

$19.95

 

Gippsland

 

no min spend

 

All products

 

$24.95

 

Ballarat, Bendigo

& surrounds

 

no min spend

 

All products

 

$24.95

 

Mansfield &

surrounds

 

no min spend

 

All products

 

$24.95

 

Shepparton, Wangaratta

& surrounds

 

no min spend

 

All products

 

$24.95

 

Check Delivery:

 

Interstate shipping: All states (non-frozen)

  • Orders will be packed and posted within 48hrs of being received (usually within 24hrs) unless placed after 2pm on Friday, then they will be posted the following Monday.

  • You will be notified of tracking information for your order.

  • If the order is a gift and you would like a hand written note included, please add this information in the notes at checkout. 

  • We hope to deliver frozen products across Australia in the near future!

Delivery type

Spend amount

Product type

Delivery cost

Standard postage

No minimum spend

Non-frozen products only

$8.95

Express postage

No minimum spend

Non-frozen products only

$12.95

Free standard postage
Australia-wide

Spend over $99

Non-frozen products only

FREE



Returns and refunds 

If you purchase something that you are not happy with, it can be returned for store credit within 14 days from the date of purchase. To be eligible for exchange, your item must be unused & in the same condition that you received it. Shipping costs for returns are your responsibility and must be sent with tracking. 

Please get in touch with us to discuss what we can do to sort out any change of mind or problem you have with the item you have received, we are here to help and want you to be happy with your purchase!

(FacebookInstagram or submit your message here). Or email kate@thesaltiestdog.com.

Refunds will only be provided for faulty items.
Shipping costs will not be refunded.

Edible products cannot be returned or refunded!