Shipping, Refunds, Returns....
Flat rate shipping is offered for all orders under 5kg.
Select Regular Post ($7.95) or Express ($12.95) at checkout.
Free shipping on all orders over $99.
Orders will be packed and posted within 48hrs of being received (usually within 24hrs) unless placed on a Saturday, then they will be posted the following Monday. You will be notified of tracking information for your order.
Please note the items under the "Local Delivery Only" section
cannot be posted as these are frozen/fresh food items.
Delivery is offered to most suburbs within Metro Melbourne. Please see the Suburbs We Service page for our delivery schedule.
-Minimum order $30 for delivery-
If you would like to arrange to collect an order please select Local Pick Up at checkout
and we will get in touch with you within 24hrs to make a plan!
Returns and Refunds...
If you purchase something that you are not happy with, it can be returned for store credit or exchange within 14 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it and in original packaging. Shipping costs for returns are your responsibility and must be sent with tracking. Tracking information is to provided by email when the item has been sent. Email firstname.lastname@example.org.
Please get in touch with us to discuss what we can do to sort out any change of mind or problem you have with the item you have received, we are here to help and want you to be happy with your purchase!
( Facebook, Instagram or submit your message here).
Refunds will only be provided for faulty items.
Shipping costs will not be refunded.
Edible items cannot be returned, refunded or exchanged.